PRIVACY POLICY
Last Updated: 02/06/26
Couture Property Group (“we,” “us,” or “our”) operates this website and related services (the “Service”). This Privacy Policy explains how we collect, use, store, and protect your personal information, including information collected through our website, forms, funnels, and communication channels such as SMS, email, and phone.
By using our Service or submitting your information, you consent to the practices described in this Privacy Policy.
1. Definitions
Service
The website, forms, funnels, and communication systems operated by Couture Property Group.
Personal Information / Personal Data
Information that identifies or can reasonably be linked to an individual, such as name, phone number, email address, or property-related details.
Usage Data
Information collected automatically when using the Service, such as IP address, browser type, pages visited, and time spent on pages.
Cookies
Small data files stored on your device to improve functionality and user experience.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
First and last name
Email address
Phone number
Property address or location
City, province, postal code
Information related to buying or selling real estate
Usage & Technical Data
We may automatically collect information such as:
IP address
Browser type and version
Pages visited and time spent
Device identifiers and diagnostics
Cookies & Tracking Technologies
We use cookies and similar technologies to operate and improve our Service. Types of cookies we use include:
Session cookies (to operate the Service)
Preference cookies (to remember settings)
Security cookies (to protect user data)
You may disable cookies through your browser settings, though some features may not function properly.
We do not sell, rent, trade, or share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes. Mobile information is used solely to communicate with users regarding inquiries, appointments, services, and updates related to Couture Property Group. All SMS communications are consent-based and comply with applicable A2P messaging regulations.
3. How We Use Your Information
Couture Property Group uses personal information for the following purposes:
To provide and maintain our Service
To respond to inquiries about buying or selling real estate
To schedule and confirm appointments or consultations
To send SMS, email, or phone communications you have explicitly opted in to receive
To provide real estate-related updates, information, or follow-ups
To improve website performance and user experience
To comply with legal and regulatory obligations
4. SMS & Messaging Privacy (A2P / GHL Compliance)
If you provide your phone number through our website, forms, or funnels, you may receive SMS messages related to:
Real estate inquiries
Appointment confirmations and reminders
Follow-ups regarding buying or selling property
Informational or promotional real estate messages
Consent
All SMS messages are sent through GoHighLevel (GHL) in compliance with A2P 10DLC rules. By submitting your phone number and checking the consent box on our forms, you agree to receive SMS messages from Couture Property Group. Consent is not required to make a purchase.
Message Frequency
Message frequency may vary, generally up to 5 messages per month. Message and data rates may apply.
Opt-Out
You may opt out of SMS messages at any time by replying STOP, CANCEL, END, UNSUBSCRIBE, or QUIT, or by contacting us directly at [email protected] or +1 647-884-4427. Once opted out, you will no longer receive messages unless you re-opt in.
5. No Sale or Misuse of Data
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes. Your data is used only for legitimate business operations related to Couture Property Group’s services.
6. Service Providers
We may use trusted third-party service providers to help operate our Service (such as hosting, CRM, analytics, or messaging platforms). These providers:
Have limited access to personal data
Are contractually obligated to protect your information
May not use your data for any purpose other than providing services to us
7. Analytics
We may use analytics tools such as Google Analytics or similar services to understand website usage and improve performance. These tools collect anonymous or aggregated usage data. You may opt out of Google Analytics tracking by using Google’s opt-out tools.
8. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Typically, this is up to 3 years from last contact.
9. Data Security
We use commercially reasonable safeguards to protect your personal information, including secure systems and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Disclosure of Information
We may disclose personal information only when required to:
Comply with legal obligations
Respond to lawful government or court requests
Protect our legal rights, property, or safety
Prevent fraud or misuse of our Service
11. International Data Transfers
Your information may be processed or stored on servers located outside your province or country, including in the United States. By using our Service and submitting your information, you consent to such transfers, which are protected by appropriate safeguards.
12. Children’s Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Service constitutes acceptance of the updated policy.
14. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Business Name: Couture Property Group
Email: [email protected]
Phone: +1 647-884-4427
Address: 327 Rue Bédard, Saint-Colomban, QC, J5K 1W4
